Customer Analytics Specialist

RHB Bank Berhad

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RHB Centre - Tower 2 Level 2 Until 8/22/2026 First posted March 18, 2026 Last posted March 18, 2026
Job description

Primary Objective:

  • Produce analytical deliverables using SAS/ Analytics Tools and drive analytics adoption and execution effectiveness with Tribes members.
  • Assist Chapter Lead to engage stakeholders to produce continuous improvement in acquiring new data sources and applying advance analytics capabilities to uncover hidden opportunities. 

Key Responsibilities:

  • Well-versed in using data generation tools to perform day-to-day tasks such as generating analytics insights and campaign leads opportunities and fulfillments from granular data points with quality and accuracy.
  • Possess basic analytical skills to conduct new analysis in understanding customers, its impact and opportunities.
  • Good coordination skills to drive the execution of new opportunities with retail business, retail marketing, retail distribution, data providers and analytic modelers.
  • Adopt and execute advance analytics practices to deepen the quality of insights and campaign leads.

Requirements:

  • Bachelor Degree - Bachelor degree in quantitative background (Statistics, Decision Management, Computing with Statistics) or familiar in using statistical tools (SPSS, SAS, SQL)
  • Fresh graduate or less than 2 years work experience in MIS, campaign leads generation or Business Intelligence environment.
  • Possess skillset of problem solving, analytical and enjoys data exploration.
  • Problem solving skill to support data accuracy and issue resolution.
  • Highly adaptable and able to respond to change fast
  • Ability to collaborate with stakeholder across different business level to align on the same requirements.
  • Ability to communicate opinions or views clearly.

About this role

Summary

Develop analytics insights using SAS/Analytics tools, collaborate with stakeholders, support data-driven opportunities.

Job title

Customer Analytics Specialist

Experience level

less than 2 years

Industry

finance

Location requirements

RHB Centre - Tower 2 Level 2, on-site work only

Salary

Not specified

Management role

No

Skills & keywords

Required skills

SASSQLproblem solvingcommunication

Preferred skills

None specified

Specializations

analyticscustomer insightsstatisticsbusiness intelligencedata exploration
Locations

Structured locations inferred from the posting.

Unknown location

On-site