Customer Advisor – Booking Hotels | We Will Train You

Careers In Travel | Destination Planners

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California remote Until 8/24/2026 First posted June 25, 2026 Last posted June 25, 2026
Job description
Job Title: Customer Service – Booking Hotels
Job Type: Flexible Schedule | Remote Work
 
We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.
 
Position Overview:
We are looking for friendly, detail-oriented individuals to join our team as Customer Service Representatives focused on hotel bookings. In this remote role, you will assist clients with researching, planning, and securing hotel accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people, love travel, and thrive in a virtual work environment.
Comprehensive training and ongoing support are provided to help you succeed.
 

Key Responsibilities:

  • Assist clients in selecting and booking hotel accommodations
  • Provide accurate information on hotel amenities, pricing, and availability
  • Respond promptly and professionally to client inquiries via phone, email, or online chat
  • Maintain detailed and accurate records of client interactions and bookings
  • Collaborate with team members to ensure seamless client experiences
  • Stay updated on hotel offerings, travel trends, and industry changes
  • Attend virtual training sessions and team meetings

Requirements:

  • Strong communication and customer service skills
  • Friendly, professional demeanor and positive attitude
  • Comfortable working independently and managing time effectively
  • Basic computer skills and a reliable internet connection
  • Interest in travel and helping clients plan memorable stays
  • Previous experience in customer service, hospitality, or sales is a plus but not required

What We Offer:

  • Flexible, remote work environment
  • Full training and access to industry resources and tools
  • Supportive team culture and mentorship
  • Income-earning possibilities based on performance
  • Exclusive travel discounts and perks through industry partners
  • Personal and professional development opportunities
Excited to help clients book amazing hotel stays?
Apply today and become part of the team!

Compensation (from employer):
40000–70000 USD per year

About this role

Summary

Assist clients with hotel bookings via phone, email, and chat, providing excellent service.

Job title

Customer Service – Booking Hotels

Experience level

none

Industry

travel and hospitality

Location requirements

remote work allowed, based in california

Salary

$40k–$70k

Management role

No

Skills & keywords

Required skills

communicationcustomer servicecomputer skillsinternet connection

Preferred skills

travel interesthospitalitysales

Specializations

hotel bookingstravel planningcustomer service
Locations

Structured locations inferred from the posting.

California, USA

Remote State