Customer Account Representative

Beloform Craft is a growing production-focused company committed to precision, quality, and operational excellence. We support innovative manufacturing and creative production processes by combining skilled teamwork with efficient workflows. Our environment values reliability, attention to detail, and professional growth, offering team members the opportunity to develop long-term careers within a structured and supportive setting.

We are seeking a motivated and detail-oriented Customer Account Representative to serve as a key point of contact between our company and our clients. In this role, you will support account operations, ensure excellent customer experiences, and contribute to maintaining strong, long-lasting business relationships. This position is ideal for individuals who excel in communication, organization, and client-focused problem-solving.

Responsibilities

• Serve as the primary liaison for assigned customer accounts

• Respond promptly and professionally to client inquiries and requests

• Maintain accurate records of client interactions and account activity

• Coordinate internally to ensure timely and effective resolution of customer needs

• Support account management processes and assist with documentation and reporting

• Uphold company standards for service quality and professionalism

• Strong written and verbal communication skills

• Excellent organizational and time-management abilities

• Ability to multitask and prioritize in a fast-paced environment

• Customer-focused mindset with attention to detail

• Proficiency in basic office and digital tools

• Ability to work independently and as part of a team

• Competitive salary ($54,000 – $59,000 per year)

• Growth opportunities within a structured and supportive organization

• Professional development and skill-building support

• Collaborative and respectful work environment

• Stable full-time position with long-term career potential