Custom Software Engineer

Project Role : Custom Software Engineer
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : Genesys Contact Center QM
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also be responsible for troubleshooting issues and providing guidance to team members, fostering a collaborative environment that encourages innovation and efficiency in application development.
Project Role - Application Developer
Project Role Description - Design, build and configure applications to meet business process and application requirements.
Must have skills - Genesys Cloud CX
Good to have skills - Genesys Cloud: Architect Certification
Minimum 3 year(s) of experience is required

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of application processes and workflows.
- Engage in continuous learning to stay updated with industry trends and technologies.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Genesys Cloud CX.
- Strong understanding of application development methodologies.
- Experience with cloud-based application deployment and management.
- Familiarity with integration techniques for various software applications.
- Ability to troubleshoot and resolve application issues effectively.
- Mandatory:
1. Genesys Cloud CX Proficiency
2. Cloud-Based Application Development & Deployment
3. Problem-Solving & Troubleshooting Skills
- Good To Have:
1. Experience with Application Integration
2. Process Documentation & Workflow Mapping
3. Genesys Cloud Architect Certification

Additional Information:
- Minimum 3 year(s) of experience is required
- 15 years full time education

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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