CSO
Flashdot.wd3.external
Apply to this jobIt's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business
Responsibilities:
Offer amazing customer service.
Handle customer inquiries and complaints through different channels like email and chat.
Make sure to respond to customer requests in a timely and accurate manner.
Collaborate with internal teams to ensure comprehensive pre- and post-service for all products.
Primarily handle upgrade services, complex issues, and customer complaints, providing swift resolutions, proficient service, and maintaining strong customer relationships.
Track and document customer interactions to ensure consistent service and for future reference.
Complete other related work as assigned
Qualifications:
Bachelor's degree or above.
Willingness to learn and adapt to new processes and technologies.
Ability to work independently as well as collaboratively in a team environment
Previous customer service experience would be a plus.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Summary
Provide customer service, handle inquiries, and resolve complaints efficiently.
Job title
CSO
Experience level
entry level
Industry
customer service
Location requirements
Located in Malaysia; remote work not allowed
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Malaysia