Croatian Speaking Business Support Consultant

Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Croatian Speaking Business Support Consultant. In this important role, you will provide outstanding support to our Croatian-speaking clients, ensuring their inquiries and business needs are addressed with professionalism and efficiency. If you are passionate about delivering exceptional customer service and enjoy working in a dynamic environment, we invite you to apply!

Responsibilities

• Deliver exemplary customer service to Croatian-speaking clients via various communication channels including phone, email, and chat.
• Assist clients with inquiries related to business operations and support services.
• Proactively resolve client issues to enhance satisfaction levels.
• Collaborate with internal teams to ensure seamless business processes.
• Accurately document customer interactions and inquiries in our support system.
• Identify opportunities for service improvements and propose actionable solutions.

Requirements

• Fluency in Croatian (both spoken and written) is essential, along with a good command of English.
• Strong communication and interpersonal skills.
• Previous experience in business support or customer service is preferred.
• Excellent problem-solving abilities with a focus on customer satisfaction.
• Able to work independently as well as collaboratively in a team environment.
• Experience with CRM systems or customer support software is a plus.
• A proactive and positive approach to assisting customers is essential.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )