CRM Lead Coordinator

Audemarspiguet

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Madrid, MD, es on site Until 8/22/2026 3+ years exp First posted May 29, 2026 Last posted May 29, 2026
Job description

The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business.

If this journey inspires you, come chart your own path within our family and let’s continue creating the extraordinary. Together, let's write the next chapter of your career!

Working in collaboration with retail tean and under the authority of the Retail Manager, the CRM Coordinator will drive customer engagement  and optimize CRM performance.

  • Manage and maintain the CRM database, ensuring high standards of data integrity an accuracy.
  • Develop and implement CRM strategies to improve customer engagement and retention.
  • Analyze customer data to generate insights that support sales initiatives.
  • Monitor CRM system performance and recommend enhancements to improves efficiency and functionality.
  • Callaborate with sales and marketing teams to design targeted campaigns based on customer segmentation.

To be success in this role, we are looking for a candidate who brings a strong client - centric mindset, excellent interpersonal skills and passion for delivering outstanding luxury experience.

  • 3 + years  experience in CRM department.
  • very good excell skils
  •  Salesforce program knowledge 
  • Working experience in sales/commercial/ retail more that 2 years.
  • Excellent written and spoken English and Spanish are mandatory.
  • Ability to handle a complex, multifaced role under preassure.

Competitive salary.

Professional development opportunities 

Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

About this role

Summary

Manage CRM database, develop strategies, analyze data, collaborate on campaigns, improve system performance.

Job title

CRM Lead Coordinator

Experience level

3+ years

Minimum experience

3+ years exp

Industry

luxury goods

Location requirements

Madrid, remote work not specified

Salary

Competitive salary.

Management role

No

Skills & keywords

Required skills

CRMSalesforceexcell

Preferred skills

bilingual English Spanish

Specializations

CRMcustomer engagementdata analysiscampaign management
Locations

Structured locations inferred from the posting.

Madrid, Spain

On-site City