CRM Developer II

Hyster-Yale Lift Trucks India Private Limited

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HY Brazil Itu Until 8/22/2026 3+ years exp H-1B sponsor history First posted June 9, 2026 Last posted June 9, 2026
Job description

Job Title

CRM Developer II

Job Category

Information Technology

Job Description

Activities
  • Own the administration and continuous improvement of Salesforce, ensuring platform performance, stability, and scalability
  • Manage users, access controls, and system configurations
  • Build and optimize reports, dashboards, and automation to support business insights and efficiency
  • Customize and enhance the Service Cloud console and related components aligned with business needs
  • Monitor performance, troubleshoot issues, and drive timely resolutions
  • Collaborate with cross-functional stakeholders to translate requirements into scalable solutions and support integrations/data processes
Requirements
  • 3+ years of hands-on Salesforce experience in a System Administrator role
  • Strong experience with Apex, LWC, SOQL, and Visualforce
  • Solid understanding of Salesforce architecture, data models, and automation tools
  • Experience with integrations using REST/SOAP APIs
  • Familiarity with tools such as VS Code, Workbench, Data Loader, and ANT
  • Strong problem-solving skills and ability to collaborate with technical and non-technical stakeholders
Preferred Qualifications
  • Salesforce certifications: Platform Administrator (required). Platform Developer and Service Cloud Consultant (preferred), Field Service Consultant (nice to have)
  • Experience with Salesforce Communities and Service Cloud customization
  • Knowledge of SQL, XML, and JavaScript for integrations and data handling
  • Experience working in agile or cross-functional environments

Job Type

Permanent

Time Type

Full time

Work Hours

40

Travel Required

No

Primary Location

HY Brazil Itu

Address

Rodovia Castelo Branco Km 75,8

Zip Code

13308-700

Field-Based

No

Relocation Assistance Available

No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled

About this role

Summary

Manage Salesforce platform, build reports, automate processes, customize Service Cloud, support integrations.

Job title

CRM Developer II

Experience level

3+ years

Minimum experience

3+ years exp

Industry

software

Location requirements

HY Brazil Itu; no remote work allowed

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

salesforceapexlwcsoqlvisualforcerest apisoap apivs codedata loader

Preferred skills

salesforce certificationsservice cloudsalesforce communitiesxmljavaScript

Specializations

salesforceapexlwcsoqlvisualforce
Locations

Structured locations inferred from the posting.

Itumbiara, State of Goiás, Brazil

On-site City