Critical Incident Management Analyst

krg technology inc

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Plano, TX, us on site Until 8/22/2026 H-1B sponsor history First posted February 23, 2026 Last posted February 23, 2026
Job description

The role is responsible for the execution of the Global and North America Critical Incident Management processes (key) and supporting the transition to the Problem Management processes. This includes facilitating technical recovery bridges, communicating with all levels of leaderships, compiling reports that support analysis of incident trends, and participating in post-incident debriefs following a critical incident.

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Manage critical incident processes, facilitate recovery, communicate with leadership, analyze incident trends

Job title

Critical Incident Management Analyst

Experience level

Industry

Location requirements

Plano, TX, US; on-site role

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

None specified

Preferred skills

None specified

Specializations

incident managementcommunicationreporting
Locations

Structured locations inferred from the posting.

Plano, TX, USA

On-site City