Critical Environments Operator IV

Under the direction of the Sr Facility Manager this role works as a team member in an Operations & Maintenance organization that provides a variety of O&M services within a 24/7/365 environment. Provides duties with constant awareness of the need to preserve the reliability of the critical load. Also provides operational support for building systems of other facilities as assigned. Responsible for carrying out maintenance and operations by performing the following duties personally or as a team member in a Data Center Operations & Maintenance environment.

Responsibilities:

Minimum Requirements:

• Demonstrated desire to provide the highest levels of customer service 
• Cheerful and enthusiastic attitude 
• Strong verbal and written communication skills 
• Good problem solving, decision-making skills 
• Strong PC skills including word processing and spreadsheets 
• Ability to learn quickly and develop new product skills independently 
• Ability to manage multiple projects and shifting workloads in a fast-paced environment 
• Knowledge of reflectance, length and decibel loss within test equipment 
• Knowledge of Visio, AutoCad a plus 
• Knowledge of ITIL framework and service level standards a plus 
• Willingness to adjust hours as required by the business to include being onsite for extended hours during emergency situations such as hurricane 

Education & Experience:

• Journeyman level skills in electrical, mechanical, HVAC/R disciplines. These skills maybe acquired by obtaining an associate’s degree or in an electrical or HVAC/R training program or from working in a technical facility maintenance position supporting data center operations.

• 7 to 10 years working in Tier 2, Tier 3 or Tier 4 Data Center(s) or experience in operations & maintenance and/or building engineering roles.
• Knowledge of network copper and fiber termination methods 
• Knowledge of ITIL framework and service level standards a plus 
• Familiarity and knowledge of Work Order Control procedures and Computerized Maintenance Management Systems.
• Experienced with subcontractor and vendor contract management.
• Experienced with managing key performance indicators as provided by Assistant or Chief Engineer.
• Experienced with capacity planning and reporting.
• Able to use hand tools, test equipment, and be knowledgeable of maintenance shop practices, with experience at the Journeyman level for Electrical and Mechanical Equipment and systems
• Able to respond to equipment alarms, troubleshoot systems through graphic user interfaces on equipment and systems, and understand system operations adequately to be able stabilize system operations while specialized OEM technicians are called to the site.
• Must be able to use personal computers, with emphasis on Microsoft Word®, Excel® programs.
• Knowledge of Visio, AutoCad a plus 

Location: 9400 Asphalt Dr, Fort Worth, TX 76179 

CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.