Creator LIVE Operations Manager Graduate (TikTok Shop - Creator) - 2027 Start (MBA)

Description

About the Team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The TikTok Shop US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.

Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.

Responsibilities:
- Design an integrated Creator Live plan to increase the live GMV of creators in TikTok Shop.
- Analyze live performance metrics and provide insights to optimize content strategy and improve conversion rates.
- Collaborate with the XFN team to align creators' promotions with overall marketing initiatives.
- Stay up-to-date on TikTok trends and algorithm changes to ensure maximum visibility for the shop.

Requirements

Minimum Qualifications:
- Individuals who are completing or have recently completed an MBA degree
- Proven track record in business development and sales within the live streaming, e-commerce, media, or digital marketing industry and strong understanding of the intricacies of 1 to 1; and 1 to few relationship building between tech platforms and sellers.
- Ability to work independently and time manage multiple high profile initiatives, curious, self-motivated, bias-for-action (“no task is too small” mentality)

Preferred Qualifications
- Experience working in ambiguity, achieving results in a fast-paced environment, and continually adapting to changing business needs
- Excellent communication and negotiation skills. Self-motivated, results-driven, and able to work independently. Strong analytical and problem-solving skills
- Strong documentation, presentation, and communication skills, particularly implemented in external facing situations
- Attention to detail, affinity with numbers, logical and strong in problem solving
- Familiar with TikTok and other content platforms; experience in content-based e-commerce is highly preferred

For TikTok
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy