Creative Account Manager

Sevenly is a multidisciplinary marketing and creative agency where ideas, media, and innovation converge. Our team of passionate overachievers turns bold, smart concepts into reality with one clear purpose: to make world changers look their best. At Sevenly, we are driven by creativity that inspires and uplifts, capturing the essence of beauty, balance, and purpose. We craft innovative experiences and designs that resonate with the human spirit, celebrating creativity as a transformative force that fosters connection.

Core Competencies:

 

• Achieves Results: Executes with energy and focus, delivering results through action-oriented critical thinking.
• Teamwork and Collaboration: Builds trust, cooperates effectively, shares credit, and welcomes feedback and diverse perspectives.
• Effective Communication: Transparent, concise, and professional communicator who keeps the right people informed.
• Growth-Oriented: Seeks self-improvement and fosters the growth of others, embracing development opportunities.
• Customer-Focused: Strives to exceed customer expectations and represents Sevenly with excellence.
• Integrity and Professionalism: Upholds Sevenly’s values, questions the status quo, takes initiative, and embraces change.
• Self-Motivated: Thrives in collaborative and remote environments with high trust and intrinsic motivation.

 

 

Duties & Responsibilities:

 

1. Project Management:

• Develop, maintain, and execute the day-to-day operational aspects of multiple projects.
• Lead cross-functional teams to ensure deliverables are completed, including scope, budget, timelines, staffing, and resources.
• Manage project workflows, ensuring proper allocation of internal resources and timely delivery of outcomes.

2. Client Relationship Management:

• Serve as the main point of contact for clients, fostering relationships based on partnership and excellence.
• Provide updates and manage client expectations through tools like Live Request and Basecamp.
• Oversee project traffic management from concept to completion, ensuring assets are delivered on time.

 

3.    Communication & Coordination:

• Maintain a constant flow of communication with directors regarding project timelines, status updates, and potential delays.
• Schedule, prepare, and conduct status and project meetings with internal and external stakeholders.
• Distribute project assets such as video links, and ensure all files are uploaded to Basecamp by the due date.

 

4.    Team Support & Development:

• Support creative management throughout project lifecycles, ensuring alignment between marketing, creative, and merchandising strategies.
• Develop and maintain strong relationships with creative, account management, and marketing teams.
• Mitigate communication breakdowns and resolve or escalate issues promptly.

5.    Process Optimization:

• Lead creative processes to enhance quality and efficiency, continually improving coordination within Live Design.
• Work with executives and directors to identify and acquire additional resources to meet project goals.
• Maintain a library of completed projects for reference and accountability.

Qualifications:

• Proven experience in account management, project coordination, or a similar role in a creative or marketing agency.
• Strong organizational and multitasking skills, with the ability to manage competing priorities.
• Exceptional communication and interpersonal skills, fostering trust and collaboration across teams.
• Proficiency in project management tools such as Basecamp or equivalent platforms.
• A results-driven mindset with a passion for creativity and delivering excellence

Job Title: Creative Account Manager

Department: 7LYP2 - Creative Account Management

Location: HQ Office in Sheridan, Wyoming / Remote

Reports to: Director of Creative Account Management