Corporate Services Representative

ECMC Group is a nonprofit corporation focused on helping students succeed. Headquartered in Minneapolis, ECMC Group and its family of companies provide financial tools and services, as well as funding for innovative programs to help students achieve their academic and professional goals.

Job Summary

Under limited supervision, provides support to all departments/companies and ensures that all functions are carried out daily with no interruptions to business processes. This position requires duties to be performed 100% onsite. Duties include but are not limited to shipping, receiving, letter fulfillment, transcript fulfillment and facilities.

Essential Duties and Responsibilities

• Provides coverage for receptionist, including receiving/directing incoming calls, and maintaining/scheduling the Corporate Services Hotline
• Performs shipping and receiving activities including incoming and outgoing mail, overnight mail, inter-office mail as well as sorting and batching Wage Withholding orders
• Provides general maintenance and ordering for the supply rooms and all areas of the facility
• Runs the daily bulk mail process and prepares the daily letters for printing
• Manages mail letter templates, programs new letter templates and works with the various business units and external vendors to test letters
• Provides direction for corporate moves, construction and proper facility set-up for meetings, events, etc.
• Provides assistance to all ECMC departments with work production goals as needed
• Perform other duties and responsibilities as assigned

Required Qualifications

• High school diploma or GED or equivalent relevant experience
• 1-2 years of office/business clerical experience
• 1+ years’ experience working in mail services or a facilities environment

The hourly pay range for this position is $20.00 - $23.00. Actual compensation may vary based on factors such as relevant experience, peer and market benchmarks, and geographic location.

The incumbent in this position is expected to be onsite full-time, five days per week.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ECMC Group also provides a comprehensive benefits package:  

• Health & wellness benefits: Medical, dental, and vision insurance plan options, with a generous employer subsidy. Company paid life & disability insurance, pre-tax flexible spending accounts and robust wellness programs.
• Financial benefits: Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential, holiday time off, paid time off accrual starting at 20 days/year and commuter subsidy.
• Education benefits: Tuition reimbursement up to $10,500/year for approved programs and student loan payment reimbursement up to $4,800/year. Up to $5,250 of qualifying education benefits can be reimbursed pre-tax.