Corporate Real Estate Assistant Manager

Corporate Real Estate Assistant Manager

Job Summary

As a Corporate Real Estate Assistant Manager, you will play a vital role in ensuring the smooth operation and management of the building, events and hospitality services provided within the Global Headquarters workplace environment. This role includes oversight of building maintenance, the onsite cafe, creating office communications, and event coordination. Your responsibilities will be diverse, aiming to cultivate and create a productive, fun and creative workplace atmosphere that enriches the experience for Equinix employees, customers, and visitors.

Desired Behaviors:

• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, a strong work ethic, and compassion

• Prioritize Operational Excellence and Customer Experience, striving to create an engaging, enjoyable, and positive workplace for all

• Resolve challenges with discretion and empathy, achieving mutually beneficial resolutions

• Maintain a professional demeanor and foster positive relationships with team members, vendors, and stakeholders

• Demonstrate adaptability and grace under pressure, effectively navigating unexpected circumstances

• Take initiative to identify potential issues or areas for improvement and implement proactive solutions

Responsibilities

Café Oversight and Operations Management

• Manage all aspects of the on-site café vendor including budget, menu planning, and food service quality control

• Cultivate strong relationships with cafe management, addressing concerns promptly and fostering a collaborative environment

• Utilize customer feedback and analytics to enhance cafe offerings, organizing events and promotions to enrich the dining experience

• Facilitate communication and engagement initiatives to promote cafe utilization and gather valuable feedback

Office Communications

• Develop and execute internal communication strategies, disseminating important information and fostering employee engagement through a variety of communication channels

• Act as a conduit for interdepartmental communication, facilitating cohesion and collaboration

• Coordinate office-wide events and meetings, capturing moments to promote organizational culture and camaraderie

Event Coordination

• Ownership of onsite event planning and execution, ensuring seamless experiences for all attendees

• Create marketing materials and promotional efforts, leveraging social platforms to generate excitement

• Manage event logistics and budgets meticulously, maximizing resources while delivering memorable experiences

Vendor Management

• Oversee event vendor selection, onboarding, and performance evaluation, nurturing positive partnerships

• Ensure compliance with vendor contracts, service level agreements, and performance expectations

• Adhere to contractual agreements and service standards, resolving issues promptly and professionally

• Manage procurement processes efficiently, optimizing cost-effectiveness and quality

Building Facility Maintenance and Operations

• Oversee the maintenance and operations of building facilities, ensuring all systems (HVAC, electrical, plumbing, etc.) are functioning optimally

• Oversee preventive maintenance programs to minimize downtime and extend the lifespan of building systems

• Coordinate with external contractors and service providers for repairs, upgrades, and regular maintenance tasks

• Conduct regular inspections and audits of facilities to identify and address any issues promptly

• Ensure compliance with health, safety, and environmental regulations, maintaining a safe workplace for all employees

• Support and manage annual functional budgets, metrics, and provide regular reports as required

Qualifications

• Proven experience in office management, hospitality, event coordination, and building facility maintenance

• Experience managing corporate cafe

• Proven experience managing vendors

• Excellent verbal and written communication skills, social media savvy

• Exceptional organizational and multitasking abilities, with a keen eye for detail

• Strong interpersonal and communication skills, facilitating effective collaboration

• Proficiency in office productivity tools and software for data analysis and reporting

• Prior customer service or sales experience is essential

Education

• Bachelor's degree or equivalent work experience in hospitality management, event planning, business administration, facilities management, or a related field