Coordinator Digital Commerce

Job Summary:

Responsible for executing digital item setup and maintenance activities that support the online customer experience. This role ensures product information, content, and item data are accurately established and maintained across digital channels while supporting merchandising operations and adhering to established processes. The Coordinator works closely with Analysts, Merchants, and cross-functional partners to support timely item launches and ongoing operational excellence.

Job Responsibilities:

• Ensures alignment between instore experience and digital vehicles, including onsite promotion, pricing, assortment, and assets.
• Assists with analyzing reports to determine Digital Commerce sales performance and identify opportunities.
• Presents findings to management as needed.
• Coordinates supplier funded digital campaigns onsite, reports on effectiveness, and communicates to key stakeholders internally and externally; Also coordinates invoicing and billing for suppliers and works with internal teams to ensure funds are recognized in P&L.
• Serves as a point of contact for inquiries and requests related to programs that cross both digital and in store such as Ship to Store and Same Day Delivery.  Responsible for communicating solutions to assigned impacted stakeholders.
• Executes digital pricing, promotions, and site assets; ensures accurate setup, QAs offers, and maintains processes to ensure efficient execution.
• Provides management with insights into pricing / promo opportunities and makes recommendations on solutions.
• Collaborates with suppliers and merchants to ensure assortment catalog is properly maintained
• Works to improve accuracy and timely execution of new item / supplier setup and site assets.
• Conducts outreach to suppliers to ensure full compliance with current company standards and improve item information. Maintains supplier documents related to program and product agreements/contracts cease and desist communications and supplier maintenance request communication.
• Makes recommendations to management when opportunities for improvement arise in order to maximize digital promotional effectiveness, site optimization, and merchandising programs.

About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.