Cookie Crew
Insomnia Cookies
Apply to this job Charlotte, NC (Ayrsley Town) on site Until 8/21/2026 First posted March 27, 2026 Last posted March 27, 2026
Job description
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Cookie Crew for our new Charlotte NC store located at 2130 Ayrsley Town Blvd, Suite C, Charlotte, NC 28273!. As a member of the Cookie Crew, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!
Check out some of our content vids below to learn more:
SOME OF OUR SWEET COOKIE CREW PERKS:
· Flexible part-time work schedules
· Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
· Paid vacation and sick time off
· Pet insurance for your furry loved ones
· Interactive training & mentorship
· Job stability with a rapidly growing and reputable company
· Achievable growth/promotion opportunities
· You get to work in a fun, exciting team environment
· Employee discount and FREE COOKIES with every shift!
WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?
· Promptly greet guests entering the store and take their orders according to procedure
· Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
· Give each customer a warm experience with a smile in person & over the phone
· Bake our delicious cookies to perfection & a scoop of ice cream
· Ensure fast, warm, and correct delivery orders are packaged and sent out
· Handle cash and payments accurately and have no shortages or overages
· Cleaning, sanitizing, and maintaining the bakery including other duties as assigned
DESIRED SKILLS & EXPERIENCE:
· At least 6 months of experience in a customer service focused role - preferred
· Personable, genuine, outgoing demeanor
· Customer service focused and a willingness to exceed guest expectations
· Great communication, organizational and math skills
· Must be able to lift up to 40 lb boxes of product
· Must be 18 years or older to be employed
· Must be able to work nights, weekends and holidays
· Legally eligible to work in the United States
About this role
Summary
Assist customers, handle payments, bake cookies, maintain cleanliness, ensure order accuracy.
Job title
Cookie Crew
Experience level
6+ months
Industry
foodservice
Location requirements
Must be based in Charlotte, NC; remote work not allowed.
Salary
Not specified
Management role
No
Skills & keywords
Required skills
customer servicecommunicationorganizationmathlifting 40 lb
Preferred skills
None specified
Specializations
customer servicebakingfood preparationhospitality
Locations
Structured locations inferred from the posting.
Charlotte, NC, USA
On-site City