Controls Systems Technician Team Lead

About Us:

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

What we offer

• Competitive base salary and a comprehensive bonus program.

• Three weeks paid vacation in a calendar year/holidays/sick time/three PTO days in a calendar year.

• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one. 

• Extensive product and on the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

• Providing Scheduling and management support.

• JCI Employee discount programs (The Loop by Perk Spot)

Check us Out: A Day in Life at JCI as a HVAC Controls Systems Technician

What you do 

Under general supervision oversees required day-to-day activities of field technician team and plans monthly technician routes. Analyzes team performance and recommends changes to ensure profitability, safety, and client satisfaction. Maintains customer satisfaction while balancing financial goals. Ensures safety compliance. 

How will you do it 

• Supervises and provides leadership for assigned Teams. Ensure developmental plans are in place. 

• Leads the execution efforts of assigned business. Ensure consistency of delivery systems. Monitors and supervises the business plans. 

• Coordinates the team’s work with sales to ensure all sales opportunities are supported, including linkage to installation opportunities.  

• Raises potential market opportunities to the attention of the appropriate branch or region resource for strategic direction. 

• Ensures that serviced account portfolios achieve growth, achieve proper profit levels and customer satisfaction. 

• Recommends and supports staffing requirements for the assigned business.  

• Serves as a communication channel to share the standard process strategies and results enables SSNA vision. 

• Implements plans to comply, and monitors standards for HVAC operations. Audits the effectiveness of operations and makes changes to improve performance.  

• Ensures that contractual obligations are completed, and customer satisfaction is achieved. 

• Drives service and installation operational review meetings, reviewing bids and estimates for accuracy. 

• Effectively applies branch workforce and management and deployment of overall resources.  

• Analyzes operations processes and provides recommendations for improvements.  

• Implement other managerial responsibilities, i.e., performance reviews and acquisitions consistent with established business strategy. 

• Recruits, hires and retains operational staff. Prepares and delivers clear performance expectations, performance reviews, and development plans for direct reports teaming with the appropriate matrix functional manager. Ensures a consistent level of coaching, which includes monthly one on one(s), operational and financial reviews.  

• Works with team leaders to ensure proper workforce and skill levels for the successful and profitable execution of the business. 

• Performs other duties related to customer satisfaction, deployment of pivotal initiatives to teams, development and maintenance of team business plans and account management of service customers.

What we look for 

Required 

• A minimum of five (5) years of progressive operational experience in HVAC services. 

• Three (3) years of experience in management role with responsibility for the productivity and development of others. 

Preferred 

• Bachelor’s degree in engineering or business or equivalent working experience. 

• Johnson Controls Metasys experience

• Eight (8) years’ experience in an operational HVAC role with leadership responsibilities 

• Six Sigma Green Belt 

HIRING SALARY RANGE: $90k - $130k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)
For details, please visit the About Us tab on the Johnson Controls Careers site at About us - Johnson Controls Careers

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.