Consulting Account Lead, Google Cloud Consulting

About the Job

As a Consulting Account Lead, you will act as a trusted advisor to Google Cloud’s customers by enabling them to use Google Cloud products to achieve their business goals. You will partner with customers to develop cloud success plans such as organizational, programmatic, and technical strategies to meet their business and stakeholder goals. You will work with customers to remove organizational and technical barriers and identify opportunities to help customers expand their use of Google Cloud products. You will recommend best practices related to their industry and organizational changes to accelerate their onboarding and migration plans. You will lead the adoption of Google Cloud, guiding customers through the people, process, and technology facets of their cloud transformation journey. You will work across customer-facing teams to ensure that a customer’s experience on Google Cloud exceeds their expectations. You will understand the customer’s industry and business goals and regularly engage with executive stakeholders across a cross-functional and geographically dispersed team to ensure Google is helping them achieve their goals. You will travel to the customer site up to 50% of the time as needed.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Drive the adoption and onboarding of Google Cloud at organizations to help customers realize the business value of the partnership and offerings.
• Create value for customers by partnering to define success and building a joint plan with identified objectives, stakeholders, milestones, risks, and metrics needed to achieve their goals.
  
• Form relationships with stakeholders (e.g., C-Suite and IT team) to understand a customer’s business within their industry and develop roadmaps.
• Guide IT and business executives through the organizational changes needed to unlock the full value of the cloud, and help them staff, train, and align their people and partners to deliver on their cloud transformation.
  
• Partner with customer-facing account teams and executives from across Google to develop technical plans that help customers achieve their business and cloud consumption goals.

Qualifications

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in consulting, IT services, or other relevant field.
  
• Experience leading cloud migrations, digital implementations, or managed services operations for organizations.
  
• Experience with IT infrastructure or cloud-native applications development.
  

Preferred qualifications:

• Advanced degree in a Management, Technical, or Engineering field.
  
• 15 years of experience in customer-facing roles.
  
• Experience leading enterprise organizations through a people, process, and technology transformation from building and operating legacy, on-premises software to running as a digital-native business in the public cloud.
• Experience helping customers decide whether to make investments in new technologies and projects based on expected value and return on investment (ROI).
  
• Experience with data center migration strategies, and collaborating with channel partners and systems integrators.
• Knowledge of the Google Cloud ecosystem.