Consultant: Sales Support Internal AVAF (FAIS)

Absa General Insurance Co Kenya Limited

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Pretoria Until 8/22/2026 First posted June 12, 2026 Last posted June 12, 2026
Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

Customer Experience: Responsible for all customer enquiries, service level agreements, and to ensure delivery according to set standards. | Deal Facilitation: Handle all customer interactions professionally and efficiently. | Contract Administration: Responsible for all customer enquiries, service level agreements, and to ensure delivery according to set standards. |: FAIS Requirements: Advice and Intermediary Service Fit and Proper Requirements applicable to this job: FSCA-Approved Qualification Regulatory Exam for Representatives (RE5) Experience As Per the FAIS Act Product Specific Training once Onboarded Class Of Business Training Continuous Professional Development Attest To Honesty, Integrity, and Good Standing

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

About this role

Summary

Handle customer inquiries, execute SOPs, ensure service standards, and meet FAIS requirements.

Job title

Consultant: Sales Support Internal AVAF (FAIS)

Experience level

null

Industry

banking

Location requirements

Pretoria, on-site work only

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer servicecontract administrationregulatory complianceFAISRE5

Preferred skills

None specified

Specializations

FAIScustomer enquiriescontract administrationregulatory compliance
Locations

Structured locations inferred from the posting.

Pretoria, South Africa

On-site City