Concierge

The LaLit London

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South East London, gb on site Until 8/22/2026 First posted March 27, 2025 Last posted March 27, 2025
Job description

Concierge – Luxury 5* Boutique Hotel

The LaLit Suri Hospitality Group, headquartered in New Delhi, is India's largest and the fastest growing privately owned Hotel Company. The company offers a portfolio of 13 Luxury hotels, palaces and resorts spread across Indian sub-continent.

"Developing Destinations and not just hotels" is our conviction. We believe that involving local people in our initiatives bring popularity to the destination, boost tourism and bring peace & prosperity to the region. It acts as an economic multiplier, giving jobs and livelihood to many. We describe ourselves as "Traditionally Modern, Subtly Luxurious, Distinctly LaLit"

We are currently seeking a Concierge to join our dedicated Front of House team.

Your New Role

As Concierge you will be responsible for ensuring a smooth, personal and seamless guest journey and be a prime source of information for our in-house guests.
You will use your sound knowledge of the local environment such as restaurants, shopping areas and places of interest to assist guests in maximising their stay with us.

What you will need to succeed

·Previous experience in a Concierge department from a luxury 4/5* hotel

·Fluent in written & verbal English language

·Strong interpersonal & communication skills

·Exceptional customer care skills

·Great team worker

·Ability to work under pressure

·Pride and attention to detail in your work

·Flexible attitude

What’s on offer

·28 paid holidays per annum

·Competitive salary

·Complimentary dry cleaning of business attire/uniform

·Discounted Food and Beverage

·Complimentary meals on duty

·Learning and development programs

·Varied Employee Social Calendar

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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About this role

Summary

Ensure guest satisfaction by providing local information and personalized service in a luxury hotel

Job title

Concierge

Experience level

from previous hotel concierge experience

Industry

hospitality

Location requirements

South East London, remote work not allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

englishcustomer carecommunicationteamworkattention to detail

Preferred skills

None specified

Specializations

luxury hotelsguest serviceslocal knowledge
Locations

Structured locations inferred from the posting.

Unknown location

On-site