CONCIERGE

Panama City, Panamá Province, pa on site Until 8/21/2026 H-1B sponsor history First posted May 19, 2026 Last posted May 19, 2026
Job description

Sofitel Legend Casco Viejo Panama is located in the heart of the Historic District of Casco Viejo Panama, a UNESCO protected site and United Nations designated world heritage. The Hotel provides superior Waterfront location, a diverse mix of facilities and outstanding service, attracting leisure and business clientele seeking a luxury experience in the context of a historic locale. Sofitel Legend Casco Viejo offers an intimate ambiance, outstanding facilities along with a wide range of bespoke services.

  • Serve as the hotel’s primary point of contact, embodying the essence of luxury service in every guest interaction.
  • Deliver a highly personalized experience by anticipating each guest’s needs with discretion and precision.
  • Curate and coordinate exclusive dining, cultural, entertainment, and lifestyle experiences aligned with Sofitel’s luxury standards.
  • Handle special requests with elegance, efficiency, and exceptional attention to detail, ensuring a seamless and effortless guest experience.
  • Knowledge in systems such as OPERA, POS, MS Office. Online Review Management platforms.
  • Previous experience as concierge and/or guest experience in mid-size luxury hotels.
  • Complete knowledge of the English language, a third language is desirable

Our commitment to Diversity & Inclusion:

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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Discover the life that awaits you at Accor, visit https://careers.accor.com/

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About this role

Summary

Provide personalized luxury guest services, coordinate experiences, manage requests, ensure seamless guest satisfaction

Job title

CONCIERGE

Experience level

previous concierge or guest experience in luxury hotels

Industry

hospitality

Location requirements

Panama City, Panamá Province; remote work not specified

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

OPERAPOSMS Officeonline review managementenglish

Preferred skills

third language

Specializations

luxury serviceguest experiencemultilingual
Locations

Structured locations inferred from the posting.

Panama City, Panamá Province, Panama

On-site City