Computer Science/EE College Student- Part time

iSnap is a growing as a premier social and digital marketing startup  based in Sacramento. For those motivated self starters looking for a serious challenge, a professional environment to push their skills that touches millions of people please send us your resume.  We are looking for a unique individual who enjoys working directly with customers, on technical issues. Along with your resume, provide a brief summary of why you would be a good fit. To learn more about iSnap, visit www.business.isnap.com. 

▪Ability to make enhancements, or address issues in the current product as a developer

* Provide world-class 1st and 2nd level phone support for our product, services, 

network and internet      connectivity and general computing. 

▪Be willing to take calls or answer emails over the weekend 

▪Build training videos, write and create articles and documentation for our knowledge base. Provide product and services training to existing and new customers.

▪Proactive support, monitor the health of our network of devices and work with customers their system(s) is operational. 

▪Work with our customers in various ways to make sure they are ultimately successful!

▪ Empathetic and personally caring to customer. Beyond the technical aspects, making sure our customers are successful. 

▪ Highly independent. Sees opportunities to expand, fix problems and make improvements without being told to do so. 

▪ Ability to work with others in different job functions and domains

▪ Fast learner and highly adaptable in a open environment.  

▪ Aggressive in making sure things get done and quickly. Not afraid to ask questions and push to get what you need. 

▪ Organized, able to prioritize and self manage 

All your information will be kept confidential according to EEO guidelines.