Complaint Investigations Tech

Hello,

My name is Joginder, I am a resource professional with Mindlance, Inc. Mindlance is a national recruiting company which partners with many of the leading employers in the Clinical, Pharmaceutical, Medical Device, Life Sciences, IT, and Financial Services sectors, feel free to check us out at http://www.mindlance.com. I am really interested to talk about a great employment opportunity with you, if you could please call 732-201-8635 to discuss as soon as possible.

We are looking for a whole new batch of candidates. Please note that the candidates will start as soon as selected and has cleared onboarding.

• The Technician will perform routine testing of medical devices in order to replicate customer complaints and if applicable identify the root cause of the complaint.
• The technician will need to document investigations accurately, and maintain organized files to keep track of investigated product.
• Job duties will also include unpacking customer returns, and receiving product into the Complaint Handling Database.
• We are looking for “doers” not candidates who have Master’s degrees as they may be overqualified.
• Manager would Strongly Prefer Candidates who have experience ~ testing medical devices in a medical device or biotech company.
• Previous experience working in a regulated environment and following SOP’s is a plus.
• Familiarity with printed circuit boards and the ability to read schematics is also a plus.
• Experience working in manufacturing or high volume areas, ability to work at a fast pace while maintaining quality work is also a plus.
• In addition, ability to perform routine / repetitive work as the lab is very standardized and you must follow procedures.
• Candidates without previous industry experience will also be considered, especially if they have previous work history that shows good organizational, documentation, analytical, and/ or technical skills or they have an Associates/ Bachelor’s degree.
• Manager has found that candidates who have an Associates in Electrical Engineering from schools like DeVry, ITT, Chabot College, Laney College do well in this position.

• Candidates without previous industry experience will also be considered, especially if they have previous work history that shows good organizational, documentation, analytical, and/ or technical skills or they have an Associates/ Bachelor’s degree.
• Manager has found that candidates who have an Associates in Electrical Engineering from schools like DeVry, ITT, Chabot College, Laney College do well in this position.

We are looking for a whole new batch of candidates. Please note that the candidates will start as soon as selected and has cleared onboarding.