Company Description

Primo Water Corporation is a leading provider of three and five-gallon purified bottled water, self-serve filtered drinking water, water dispensers, sold through major retailers throughout the United States and Canada.

Customer Care Representative Seasonal (May thruOctober)

Monday and Friday 12pm-9pm and Saturday
either 9am-6pm or 11am-8pm

Job Summary

The Primo Water Service Representative provides telephone support to Primo Water's retail customers and product consumers. Serves customers by providing product and service information; resolving product and service problems. Bi-lingual Spanish desired, but not required.

Required Skills:
Excellent oral and written communication, organizational, and time management.
Analytical skills to accurately diagnose and resolve reported issues.
Intermediate knowledge in Microsoft Outlook, Word, and Excel.
Ability to work independently or as part of a team on multiple tasks and projects.

Customer Service Representative Skills and
Qualifications:

Customer Service, Product Knowledge,
Quality Focus, Problem Solving, Market Knowledge, Documentation Skills,
Listening,
Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking

Principal Duties and Responsibilities:

Answer inbound calls courteously and
professionally.

Reply to consumer email inquiries.

Complete outbound calls as necessary

complete all individually assigned tasks within service level metrics outlined
by Customer service supervisor.

Work to maximize customer and consumer satisfaction

Qualification

Assertive ability to troubleshoot and
manage difficult situations.

Ability to work in a team environment across functional responsibilities.



Additional information

All your information will be kept
confidential according to EEO guidelines.

Company Description:

With 200+ million dollars in revenues, Primo designs, distributes and operates over 26,000 water, ice and specialty beverage vending machines across North America. Primo's sophisticated water treatment; filtration and vending systems provide convenient, low cost access to great-tasting, high quality water and ice. An industry leader with 30+ years of experience. We also provide store use water systems for many retailers allowing them to use the highest quality water in their store processes.

To apply for this position, follow the prompts below and attach a copy of your
Resume. Primo

maintains a drug free workplace and is an Equal Opportunity
Employer