Community Engagement Manager

Willow Health

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North Carolina remote Until 9/20/2026 3+ years exp First posted July 22, 2026 Last posted July 22, 2026
Job description

Location: Johnston County or the greater Raleigh/Johnston County area

About Willow Health

    In the United States, one in five adults experience a mental health illness and over 12 million people have thoughts of suicide. Mental health crises can be some of the most difficult times in a person’s life, and over 17 million people seeking behavioral health care experience a delay in accessing care. Willow Health is on a mission to significantly improve this experience by expanding affordable access to high-quality, evidence-based intensive behavioral health care. In order to make this mission a reality, we deliver a virtual, urgent crisis care program that provides personalized, recovery-oriented care for people experiencing behavioral health crises.

    Willow Health offers patients immediate access to evidence-based virtual crisis psychotherapy, medication management, certified peer coaching, care management, and around the clock crisis coverage, while working to connect patients to the most appropriate next level of care.

Your Role

    As the Community Engagement Manager for North Carolina, you will champion Willow Health’s mission by building robust partnerships with local behavioral health providers, hospital systems, and community organizations. Acting as the public face of our brand, you will expand access to our virtual crisis care program. This role requires a consistent in-person presence to foster these relationships and drive engagement throughout the region

Key Responsibilities

  • Manage a field-based schedule (four days per week) dedicated to partner meetings, relationship management, with the remaining day focused on administrative reporting and planning

  • Cultivate strategic partnerships with mental health organizations, community clinics, and hospital systems throughout North Carolina.

  • Represent Willow Health at regional events, community meetings, and conferences to increase program awareness.

  • Execute outreach strategies that engage underserved populations and community stakeholders.

  • Collaborate with clinical and operations teams to streamline referral pathways and ensure a seamless patient experience.

  • Track partnership metrics and provide leadership with actionable insights to shape growth.

Who You Are

  • Passionately dedicated to mental health advocacy and driven by Willow Health's mission to expand access to high-quality care.

  • A natural relationship builder with exceptional communication and interpersonal skills.

  • Knowledgeable about the North Carolina behavioral health landscape and the unique needs of its local communities.

  • Self-motivated, organized, and comfortable working in a fast-paced, mission-driven environment.

Preferred Qualifications

  • Strong existing network and established relationships within Johnston County 

  • 3-5+ years of experience in community outreach, business development, or public health, preferably in the healthcare or behavioral health sector.

  • Demonstrated success in managing partnerships and engaging community stakeholders.

  • Strong existing network within the North Carolina healthcare or non-profit sector.

  • Experience with CRM platforms and data tracking for engagement and growth.

Willow is an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Compensation (from employer):
60000–80000 USD per year

About this role

Summary

Build partnerships with health organizations to expand access to behavioral health care in North Carolina.

Job title

Community Engagement Manager

Experience level

3-5+ years

Minimum experience

3+ years exp

Industry

healthcare

Location requirements

In-person in North Carolina, remote work not specified

Salary

$60k–$80k

Management role

No

Skills & keywords

Required skills

relationship buildingcommunicationcommunity engagementCRM platforms

Preferred skills

existing network in Johnston Countyhospital partnershipsdata tracking

Specializations

community outreachpartnershipsbehavioral healthpublic health
Locations

Structured locations inferred from the posting.

Unknown location

On-site
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