Community Director

Highpoint.wd503.highpoint

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High Point University Until 8/21/2026 First posted March 18, 2026 Last posted March 18, 2026
Job description
The Office of Residence Life is seeking a self-motivated and driven student affairs practitioner with a passion for student development and residential experience. The applicant for this position is live-on, residing in a residence hall apartment within the assigned building. Successful candidates will be able to thrive in a fast-paced, collaborative environment with the ability to prioritize student safety and development of life skills. This position includes occasional evening and weekend commitments and rotating on-call responsibilities.

For additional information regarding this position, please contact Charlene Kilpatrick, Director of Residence Life at [email protected]

Qualifications

Required

  • Bachelors degree
  • Experience in complex decision-making
  • Experience in supporting students of concern
  • Excellent communication, interpersonal skills and team building skills 
  • Excellent organization and planning skills 
  • Attention to detail
  • Ability to multi-task and set priorities 
  • Capability to remain calm and make decisions in emergency situations 

Preferred

  • Master's degree in Higher Education, Student Affairs, Counseling, or relevant field

Essential Functions:

Supervision

  • Selects, trains, and supervises Resident Assistants in assigned community
  • Assists with the on-boarding and training of student staff
  • Develops healthy one-on-one and teamwork dynamics to ensure proper oversight of residential community and residents
  • Facilitates on-going team building and staff development opportunities through staff meetings
  • Implements residential curriculum initiatives through management of student staff tasks

Community Development

  • In conjunction with student staff, develops activities designed to develop connections between residents
  • Coordinates the department’s response to roommate conflicts and other resident concern
  • Ensures University social and housing regulations are understood and followed by students
  • Determines and administers discipline and sanctions for minor judicial infractions through the University conduct process
  • Advises Community Residential Student Council in conjunction with Senior RA
  • Serves as an extension of the CARE team by providing support and serve as a resource for students of concern

Administrative and Facility Management

  • Conducts walk-throughs of community to ensure any maintenance, housekeeping, safety problems are identified, reported, and resolved 
  • Conducts Health and Safety Inspections the Saturday before all long University breaks
  • Manages openings and closings of assigned building around opening and closing of each term 
  • Coordinates the program budgets for the staff accounts
  • Manages the occupancy and assignment procedures and records
  • Ensures the proper management of keys
  • Maintains accuracy of various software systems such as Maxient, StarRez, eRezLife, etc.
  • Serves on two departmental committees

Crisis Response

  • Participates in year-round duty rotation to provide support to the residential population and determines appropriate actions/resources needed as outlined in the duty manual
  • Collaborates with on-call staff, Campus Enhancement, and Campus Security and Police for response to emergent situations
  • Maintains awareness of campus and community resources

Additional Responsibilities

  • Responsible for other responsibilities as directed by their supervisor and/or other Residence Life Leadership Team
  • Attends all meetings and events as designated by the Assistant Vice President of Student Life, Senior Director of Housing and Residence Life, and/or Director of Residence Life
    About this role

    Summary

    Oversee residential community, supervise staff, develop programs, handle crises and administrative tasks.

    Job title

    Community Director

    Experience level

    4+ years

    Industry

    higher education

    Location requirements

    Reside on campus, no remote work allowed.

    Salary

    Not specified

    Management role

    Yes

    Skills & keywords

    Required skills

    communicationinterpersonal skillsorganizationdecision-makingstudent development

    Preferred skills

    higher educationcounselingteam buildingconflict resolution

    Specializations

    residential lifecommunity developmentstudent supportcrisis management
    Locations

    Structured locations inferred from the posting.

    Unknown location

    On-site
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