Communications Business Partner (경력직/서울 본사)

Date Posted:

2026-05-21

Country:

Korea, Republic of

Location:

6F, 8F, TWO IFC, 10 Gukjegeumyung-ro, Yeongdeungpo-gu, Seoul, Korea

Reports to: Senior Director, Communications APAC & China

 

Role Summary

The Communications Business Partner – Korea will lead end-to-end communications across the Korea market, ensuring clear, impactful, and business-aligned messaging. This is a hands-on, execution-focused role requiring someone who can operate independently, manage complexity, and deliver outcomes with speed and discipline. The role partners closely with business leaders, HRBPs, and functional teams to develop and execute communication strategies aligned with business priorities, ensuring consistency with global messaging while adapting to local needs. Responsibilities span internal and external communications, executive messaging, employee engagement, media relations, and corporate reputation. This is not a coordination role and requires full ownership, strong stakeholder management, and the ability to deliver results consistently in a fast-paced environment.

 

Key Responsibilities

• Lead and execute end-to-end communications strategy for Korea aligned with business objectives

• Act as a strategic advisor to leadership on executive messaging, employee engagement, and reputation management

• Manage internal and external communications, including media relations, corporate announcements, and leadership communication

• Partner with business leaders and HRBPs to define communication priorities and drive alignment across teams

• Develop clear, structured, and compelling messaging tailored to different audiences and platforms

• Simplify complex topics into relevant and impactful communication for both internal and external stakeholders

• Support leadership in managing sensitive communication topics, issues, and reputational risks with sound judgment

• Drive employee engagement initiatives, internal campaigns, and leadership communication programs

• Collaborate with regional and global teams to align messaging and ensure consistency with global communication strategies

• Manage digital communication channels, including internal platforms and social media, ensuring relevance and engagement

• Support and execute social impact and CSR-related communication initiatives within the Korea market

• Track communication effectiveness using dashboards, metrics, and reporting; provide regular updates to leadership

• Drive continuous improvement in communication strategies based on insights, feedback, and performance data

Key Competencies

• Strong ability to build relationships and networks across functions and geographies

• Driven to deliver results with a strong sense of ownership and accountability

• High level of trust and credibility with stakeholders through consistent and transparent communication

• Strong business understanding with the ability to connect communication strategies to business outcomes

• Ability to manage complexity, analyse problems, and make sound, practical decisions

• Effective stakeholder management with the ability to influence, challenge, and align senior leaders

• Strong execution mindset with focus on speed, follow-through, and delivery

Functional Capabilities

• Strong storytelling and content development skills across multiple formats and channels

• Ability to select appropriate communication channels, tone, and messaging for different audiences

• Strong emotional intelligence with the ability to adapt communication across diverse stakeholder groups

• Ability to balance multiple priorities and operate effectively under pressure

• Strong collaboration skills, working across teams and leveraging subject matter expertise

• Data-driven mindset, with the ability to measure, track, and improve communication outcomes

• Strong focus on brand and reputation management

Qualifications & Experience

• +10–12 years of experience in Communications or Marketing roles

• Experience working in an international, matrix environment

• Strong background in:

  • Corporate communications

  • Internal communications

  • Media relations and public relations

  • Executive and leadership communications

  • Crisis and reputation management

• Proven experience working closely with senior stakeholders and business leaders

• Strong track record of delivering communication outcomes in a fast-paced environment

• Bachelor’s degree in Communications, Marketing, Business, or related field

What We Are Looking For

The ideal candidate will demonstrate strong business acumen, accountability, and execution focus. They must be able to operate independently, navigate ambiguity, and manage competing priorities while delivering consistent, high-quality outcomes. This role requires someone who is proactive, structured, and solutions-oriented, with the ability to influence stakeholders, simplify complexity, and drive communication impact across the Korea market.

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Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

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