Communication Services Operator PRN/As Needed

MHM Support Services

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Mercy Joplin Until 9/11/2026 0+ years exp First posted July 13, 2026 Last posted July 13, 2026
Job description

Find your calling at Mercy!

Overview
Under general supervision, answer all incoming calls; connect all incoming and outgoing calls; page physicians; obtain long distance information and place calls for physicians, personnel and families; provide patient information. Receive class registration & physician referral calls. May serve as Dispatcher for Safety and Security, Maintenance Departments, and other offsite locations.

Position Details:

Qualifications
Education: High school diploma or equivalent.
Experience: Telephone or customer service experience beneficial.
Other:

o    Basic computer and keyboarding skills
o    Must be able to navigate multiple computer software systems simultaneously 
o    Ability to communicate clearly in English both orally and written
o    Knowledge of Microsoft Office

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

About this role

Summary

Answer calls, connect calls, provide information, and serve as dispatcher.

Job title

Communication Services Operator PRN/As Needed

Experience level

entry level

Minimum experience

0+ years exp

Industry

healthcare

Location requirements

Mercy Joplin; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationMicrosoft Officecomputer navigation

Preferred skills

telephone experience

Specializations

telephonecustomer servicecommunicationcomputer skills
Locations

Structured locations inferred from the posting.

Unknown location

Work arrangement unknown