Commercial Lines Account Manager

Careers Hilbgroup

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1331 Palmetto Ave 101-103, Winter Park, FL, US Until 8/23/2026 First posted March 21, 2025 Last posted May 12, 2025
Job description

Overview

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Commercial Lines Account Manager to join our team. This position will report to our agency located in Winter Park, FL The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-seat position.

 

Responsibilities:

  • Handle renewal/expiration list for assigned book of business, reviewing loss information, obtaining updated information, and renewal applications.
  • Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business.
  • Handle billing, service and endorsement requests and process necessary paperwork associated with requests.
  • Act as liaison between customer and carrier working closely with both to ensure a mutually beneficial relationship.

Qualifications:

  • Must have a 440, preferably a 220 license
  • 3+ years of experience in customer service and/or sales in the p&c insurance industry
  • Organizational, interpersonal and communication skills (phone and email)
  • Seasoned in Microsoft Office and Outlook
  • Experience with AMS360

Benefits: 

  • Company Paid Life Insurance, Long-Term and Short-Term Disability.
  • Medical, Dental, Vision and FSA/HSA plans.
  • 401(k) with company match.
  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
  • Generous PTO.
  • An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

About this role

Summary

Manage insurance accounts, handle inquiries, and maintain customer relationships.

Job title

Commercial Lines Account Manager

Experience level

3+ years

Industry

insurance

Location requirements

Located in Winter Park, FL; no remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

440 license220 licensecustomer servicesalesorganizational skillsinterpersonal skillscommunicationMicrosoft OfficeOutlookAMS360

Preferred skills

None specified

Specializations

customer servicesalesinsurancep&cAMS360
Locations

Structured locations inferred from the posting.

Winter Park, FL, USA

On-site City