Commercial Follow-Up Representative

Accretive Health

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Southfield, MI, us on site Until 8/22/2026 First posted March 21, 2025 Last posted March 21, 2025
Job description

Accretive Health is a leading provider of revenue cycle services and Physician Advisory
Services to healthcare providers. Accretive Health’s mission is to help
healthcare providers strengthen their financial stability so they can deliver
better care at a more affordable cost to the communities they serve, increasing
healthcare access for all.

Accretive Health’s Commercial Follow-up Representative is responsible for facilitating maximum revenue for our clients by working with payer’s to resolve billing issues on insurance claims to ensure prompt payment.

Your day to day role will include:

  • Work firsthand on actively reviewing patient accounts ensuring claims are accurate and billable.
  • Identify and resolve claim edits through understanding of billing guidelines and payer requirements.
  • Proactively fix claim rejection errors and resubmit claims based on payer requirements.
  • Initiate contact and respond to inquiries from a various external sources.
  • Comply with all government and third party payers regulatory mandated requirements for billing and collections.
  • Answer questions and assist patients in regards to billing issues as needed.
  • Ability to maintain confidentiality of all information under HIPPA guidelines.
  • Meet departmental productivity and quality standards in timeframe given upon completion of training.


You Have:

  • High School Diploma or equivalent experience.
  • Enhanced communication and customer service skills.
  • Ability to be self-directed, possess time management skills and the ability to multiple tasks.

It would be great if you also have:

  • Experience and working knowledge of UB-04 claim forms.
  • Experience with patient billing editor systems.
  • Understanding of the entire revenue cycle process.
  • Knowledge of Revenue and ICD coding language.
  • 1-2 years of billing experience in a facility and hospital setting.
  • Knowledge of Medicaid and Medicare billing regulations.

We offer:

  • Advancement and leadership Opportunities
  • Competitive compensation
  • A Total Rewards package including competitive compensation programs with base salary and bonus opportunity, the ability to choose from a variety of healthcare/dental/vision programs that are primarily funded by Accretive Health, work life balance with paid time off for vacations, illness and volunteering, 401k program with company match and much more!

Sound like you? Let’s talk!

To apply:  visit https://careers.accretivehealth.com/us/en/job/ACCEA008F472/Commercial-Follow-up-Representative-Patient-Financial-Services

All your information will be kept confidential according to EEO guidelines.


About this role

Summary

Resolve billing issues, review claims, ensure prompt payment, and assist patients in healthcare billing.

Job title

Commercial Follow-Up Representative

Experience level

1-2 years

Industry

healthcare

Location requirements

Southfield, MI, remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationHIPAAbillingclaimsMedicaidMedicare

Preferred skills

UB-04patient billing editor systemsICD codingrevenue cycleMedicaid regulations

Specializations

billingclaimsinsurancerevenue cycle
Locations

Structured locations inferred from the posting.

Southfield, MI, USA

On-site City