Collections Specialist with Portuguese (all genders)

Job Title

Collections Specialist with Portuguese (all genders)

Job Description

Your role:

• Organizing, supporting and developing accounts receivable process,

• Establishes, implements, and maintains an effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or written off,

• Executing the collection process for defined customers (e.g. strategic customers)

• Organizing, supporting and developing cash & collection processes,

• Follow up on relevant queries and solving escalations in close cooperation with the sectors,

• Maintaining strong and stable relationships with customers and different stakeholders,

• Reviewing and releasing blocked customer orders,

• Responsible for the compliance of ICS controls.

You're the right fit if:

• 4-5 years of experience in Collections, AR department

• Fluent English (min C1 level)

• Portugal (B2/C1) nice to have

• Work experience in SAP system

• Analytical skills – very good Excel skills

• Strong communication and customer service skills - phone calls with customers

• Background in F&A, Economics or Business Administration – at least bachelor’s degree will be an asset

Our benefits:

• Annual bonus based on performance achieved  

• Private medical care with the option to extend it to family members  

• Benefit System cards  

• Discount for Philips’ products  

• Wide variety of trainings & learning opportunities

• Promotion of a healthy lifestyle in the office

• Employee Assistance Program

Compensation & benefits
Doing meaningful work should come with fair, transparent rewards. The base salary range for this role is PLN [90800]–[121066]. We determine pay within the range using objective factors, like the skills the role requires, your relevant experience and the responsibility you'll have in this role, alongside internal equity and local market considerations.
This role is eligible for bonus/incentive, with your rewards linked to KPIs/company results. We’ll share the full approach with you during the interview process, so you can make a clear, informed decision.
 

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.

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