Collections Specialist

Wayne, PA, us on site Until 9/13/2026 1+ years exp First posted July 15, 2026 Last posted July 15, 2026
Job description

PowerPay is a financial technology company (fintech) in several vertical markets including home improvement, healthcare, recreational vehicles and more. PowerPay is building a national network of partners that offer our financing solutions to their respective clients/customers/patients. PowerPay originates and services all loans. 

www.getpowerpay.com

EOE

Our team is GROWING!!! We have a fabulous new opportunity to join the PowerPay team!

PowerPay, a fast-growing financial technology company, is seeking a Collections/Credit Specialist to assist our growing team. We’re looking for a motivated individual who is willing to jump into the organization and start contributing. We are looking for individuals who have the desire to win, a tenacious appetite to be number one, and enjoy an independent and collaborative work environment. PowerPay offers a great working environment (state of the art technology, spacious up to date office, full stocked kitchen, fun areas - ping pong table, corn hole, soccer and more!) and the opportunity to contribute to the growth of the organization and did we mention an awesome team of co-workers?

Successful candidates will be a hard-working driven individual that will be able to assist the Fin Ops team in customer payments, collections, and review applicant credit reports. This position currently allows for partial remote work (3 days in office / 2 days from home).

Responsibilities:

  • Service an assigned portfolio of accounts in a delinquent payment status

  • Assist charge-off and collection accounts for homeowners who need payment for loan approval

  • Monitor all standard collection procedures according to PowerPay’s policy to minimize loan delinquencies.

  • Communicate with customers for collections purposes through outbound calls, email, text, and chat

  • Review customer invoices for accuracy

  • Willing to help out with other back-end responsibilities and special projects as needed

  • Bachelor’s Degree preferred

  • 1 to 2 years’ experience preferred

  • Ability to read credit reports preferred

  • Experience working with Google Drive and Microsoft Office products

  • Strong analytical and negotiating skills

  • Demonstrates effective listening skills

Benefits of working with PowerPay

  • Team-centric company culture
  • Growth Opportunities

All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Assist in customer payments, collections, credit review, and account management.

Job title

Collections Specialist

Experience level

1-2 years

Minimum experience

1+ years exp

Industry

financial technology

Location requirements

Wayne, PA, partial remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

communicationanalytical skillsnegotiationcredit report readingMicrosoft Office

Preferred skills

problem solvingGoogle Drive

Specializations

collectionscreditcustomer paymentscredit reports
Locations

Structured locations inferred from the posting.

Wayne, PA 19087, USA

Hybrid City