Collections Manager - Team Lead - Lending Collections
Paytm
Apply to this job Ahmedabad, Gujarat on site Until 8/22/2026 3+ years exp First posted May 16, 2026 Last posted May 16, 2026
Job description
About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the team:
Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.
About the role:
Achieve the collections target and control collection flow for specified area.
Expectations/ Requirements:
1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.
2. Ensured documented feedback.
3. Ensure Adequate feet on Street availability/bucket wise /segment wise.
Superpowers/ Skills that will help you succeed in this role:
1. More than 3 years of relevant experience in Collections role.
2. Demonstrated Success and achievement orientation.
3. Excellent Communication Skills.
4. Negotiations skills - strong bias for driving results in a High performance environment.
5. Strong Relationship skills.
6. Working Knowledge of Computers.
Education:
Graduation/ Post Graduation preferred.
Why join us:
We support our people by providing a range of flexible working options so they can work in the way that best suits them. We also offer you the opportunity to develop your career, working in a diverse and inclusive workplace where the diverse backgrounds, perspectives and life experiences of our people are celebrated and create a great place to grow, thrive and belong. Most importantly, for us Work is Fun!!
Compensation:
If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users,21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.
About this role
Summary
Lead collection efforts, achieve targets, manage accounts, and develop repayment strategies.
Job title
Collections Manager - Team Lead - Lending Collections
Experience level
more than 3 years
Minimum experience
3+ years exp
Industry
finance
Location requirements
Ahmedabad, Gujarat; remote work not specified
Salary
Not specified
Management role
Yes
Skills & keywords
Required skills
communicationnegotiationrelationship skillscomputer working knowledge
Preferred skills
None specified
Specializations
collectionscreditrepayment planningnegotiationrelationship management
Locations
Structured locations inferred from the posting.
Ahmedabad, Gujarat, India
On-site City