Collections Expert
Globe
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Job Description
Confer with customers to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.- Confer with customers to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
- Manage collection efforts with a high level of persuasiveness & professionalism. Provide thorough, efficient, and accurate account updates on computer files for each call made or received.
- Place the account on hold for incoming orders until payment is received. Handle customer questions and problems.
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
Summary
Manage debt collection, communicate with customers, and arrange repayment schedules.
Job title
Collections Expert
Experience level
null
Industry
telecommunications
Location requirements
11F The Globe Tower, on-site, no remote work
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Unknown location