Collections Expert

11F The Globe Tower Until 9/29/2026 First posted July 31, 2026 Last posted July 31, 2026
Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

Confer with customers to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.

  • Confer with customers to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.  
  • Manage collection efforts with a high level of persuasiveness & professionalism.  Provide thorough, efficient, and accurate account updates on computer files for each call made or received.
  • Place the account on hold for incoming orders until payment is received.  Handle customer questions and problems.  
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

Equal Opportunity Employer
Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

About this role

Summary

Manage debt collection, communicate with customers, and arrange repayment schedules.

Job title

Collections Expert

Experience level

null

Industry

telecommunications

Location requirements

11F The Globe Tower, on-site, no remote work

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer communicationpayment managementconferring with customers

Preferred skills

None specified

Specializations

collectionsdebt managementcustomer communicationcredit assessment
Locations

Structured locations inferred from the posting.

Unknown location

On-site