Collection Officer
Klivvr
Apply to this job Mohandeseen, Giza on site Until 8/21/2026 First posted September 2, 2025 Last posted February 1, 2026
Job description
We are seeking a proactive and results-driven Collections Officer to join our team. The ideal candidate will be responsible for managing outbound communications with customers to ensure timely debt recovery, maintaining accurate records, and supporting overall credit control operations.
What you will do
- Conduct outbound calls to customers to follow up on outstanding payments and overdue accounts.
- Update and maintain customer records and payment statuses in the internal database.
- Document all interactions and agreements for audit and compliance purposes.
- Monitor payment agreements and ensure customers adhere to agreed timelines.
- Escalate unresolved cases to relevant internal teams or external agencies when necessary.
To succeed in the role, you’ll need to have:
- Minimum 1 year of experience in tele-calling or working with external agencies.
- Prior experience within financial services or banking is a strong plus.
- Excellent communication and negotiation skills.
About this role
Summary
Manage customer communications to recover debts, update records, and support credit operations.
Job title
Collection Officer
Experience level
1+ years
Industry
financial services
Location requirements
Mohandeseen, Giza; on-site role only.
Salary
Not specified
Management role
No
Skills & keywords
Required skills
communicationnegotiationrecord keeping
Preferred skills
financial servicesbanking
Specializations
debt recoverycredit controlcustomer service
Locations
Structured locations inferred from the posting.
Mohandessin, Giza Governorate, Egypt
On-site City