Collection Manager - TL - Lending Collections (EM Recovery)
Paytm
Apply to this job Dehradun, Uttarakhand on site Until 8/22/2026 First posted May 8, 2026 Last posted May 8, 2026
Job description
About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the team: Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.
About the role: Lead the collections target and control collection flow for specified area.
Expectations/ Requirements:
1. To Achieve Collection targets of the area assigned, control flow cases and focus on non starters.
2. Ensured documented feedback.
3. Ensure Adequate feet on Street availability/bucket wise /segment wise.
4. Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house team.
5. Monitoring performance against set parameters and weekly review with Collection executives.
6. Ensuring background check of all collection agencies hired/Identify and manage training needs of the Collection Executives/ Evaluation of performance of all CE.
7. Support Collection officers in legal /Police issues/Collection Activities.
Superpowers/ Skills that will help you succeed in this role:
1. People Management Skills.
2. More than 4+ years of relevant experience in Collections role.
3. Demonstrated Success and achievement orientation.
4. Excellent Communication Skills.
5. Negotiations skills - strong bias for driving results in a High performance environment.
6. Strong Relationship and Leadership skills.
7. Working Knowledge of Computers.
Education: Graduation/ Post Graduation preferred.
About this role
Summary
Lead collection efforts, manage team, ensure achievement of collection targets and compliance.
Job title
Collection Manager - TL - Lending Collections (EM Recovery)
Experience level
more than 4+ years
Industry
financial services
Location requirements
Dehradun, Uttarakhand; remote not specified
Salary
Not specified
Management role
Yes
Skills & keywords
Required skills
people managementcommunicationnegotiationrelationship skillscomputer skills
Preferred skills
None specified
Specializations
collectionscreditorsdebtor managementrecovery
Locations
Structured locations inferred from the posting.
Dehradun, Uttarakhand, India
On-site City