Collection & Payment Lead

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a motivated Collection & Payment Lead to join our Thailand Customer Excellence team.
 

In this role, you will be responsible for leading the local collections team, optimising cash collection strategies, managing aged receivables, and minimising bad debt exposure while ensuring strict internal compliance.

As part of the Thailand Customer Excellence team, you will collaborate closely with regional sales, operations, and global finance units to drive a cash-focused mindset and cultivate an empowered, customer-centric environment.
 

What you'll do

In this role, you will:

• Team Leadership: Lead, motivate, and manage the Thailand Collections team while partnering with the Global Capability Center Bangalore team to develop local capabilities.

• Strategic Cash Collection: Drive effective cash collection strategies to meet targets, improve Accounts Receivable aging, and optimise overall cash flow.

• Risk & Compliance Management: Oversee credit-related risk by monitoring overdue receivables, managing Bad Debt Expense, and ensuring strict compliance with company policies and Sarbanes-Oxley Lite internal audit controls.

• Cross-Functional Collaboration: Partner with Sales, Operations, and Finance to proactively resolve payment issues, address the root causes of client disputes, and optimise payment terms.

• Financial Reporting & Month-End Close: Oversee all collection and Accounts Receivable month-end close activities, ensuring accurate financial forecasting and performance reporting.

What you'll bring

The ideal candidate will have:

• A Degree in Accounting, Finance, or a related field.

• Strong knowledge of cash flow drivers, Invoice-to-Cash operating models, and process improvement methodologies.

• Demonstrated expertise in Accounts Receivable management, credit risk evaluation, and contract negotiation with senior client stakeholders, such as Chief Financial Officers and Financial Controllers.

• Proven ability in leadership, team development, project management, and conflict resolution within a matrixed corporate environment.

• Fluency in both Thai and English with excellent written and oral communication skills.

• A proactive, resilient, and positive attitude with a passion for driving operational simplicity and organisational change.

What we offer

• Shifts: Monday – Friday, 8:30 AM – 5:30 PM (Onsite)

• Location: Soi Wat Namdaeng, Samut Prakan (Conveniently located near the Mass Rapid Transit Yellow Line, Sri Dan Station)

• Competitive compensation and benefits aligned with the experience.

• Generous paid time off and official holidays.

• Comprehensive health, wellness, and retirement plans.

• Opportunities for continuous learning and professional growth within a global industry leader.

If you are a strategic thinker with a hands-on approach to financial leadership and a desire to make a significant organisational impact, we encourage you to take the next step in your career. Click the apply button below to submit your application today!

Category: Finance