Collection Agent

Mandarich Law Group, LLP

Apply to this job
Williamsville, New York, US on site Until 8/21/2026 First posted March 18, 2026 Last posted March 18, 2026
Job description

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY office and our Lake Mary, FL office. 

START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN FIRST FOUR MONTHS!!!!

Available shift in NY is 9:30am - 6pm, Monday thru Friday, In-Office.

Available shift in FL is 8am - 5pm, Monday thru Friday, In-Office.

What You'll Do:
• Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients.
• Calculate acceptable settlement amounts according to guidelines set by our clients and Management team.
• Effectively manage an open queue of accounts to consistently hit your monthly collection goal.

Benefits

  • Competitive Hourly Salary
  • Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses - TAX TIME IS HERE!!!
  • Medical, Dental, and vision; 401K plan with company match
  • Long and Short Term Disability Insurance
  • Company paid Life Insurance
  • PTO
  • Paid Holidays
  • Paid Parental Leave

Requirements

  • Excellent verbal communication skills'
  • Multitasking and time management skills to work through the account queue and inbound call volume.
  • Previous customer service work preferred.

Benefits

  • Competitive Hourly Salary
  • Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses - TAX TIME IS HERE!!!
  • Medical, Dental, and vision; 401K plan with company match
  • Long and Short Term Disability Insurance
  • Company paid Life Insurance
  • PTO
  • Paid Holidays
  • Paid Parental Leave
  • Employee Referral Program

"We are an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer of guarantee of employment".

About this role

Summary

Handle inbound calls to negotiate and collect delinquent accounts

Job title

Collection Agent

Experience level

none

Industry

law

Location requirements

On-site in Williamsville, NY or Lake Mary, FL, no remote work

Salary

Not specified

Management role

No

Skills & keywords

Required skills

verbal communicationmultitasking

Preferred skills

customer service

Specializations

collectionscommunication
Locations

Structured locations inferred from the posting.

Williamsville, NY 14221, USA

On-site City

Lake Mary, FL 32746, USA

On-site City