Collection Account Processor 2

U.S. Bank National Association

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Chennai, India Until 10/9/2026 0+ years exp H-1B sponsor history First posted August 10, 2026 Last posted August 10, 2026
Job description

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Performs a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area. Duties may include entering new account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving, classifying, consolidating and summarizing documents and information; completing reports and providing administrative support. Responsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems and responding to customer requests for information.

Basic Qualifications

  • Bachelor’s degree in any discipline
  • Strong Proficiency in Microsoft Office tools including MS Excel, MS Word, Outlook and MS Teams

Preferred Skills/Experience

- Basic knowledge of products, services, terminology, procedures and systems related to assigned area
- Good customer service skills
- Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service
- Ability to resolve complex problems with minimal guidance
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Effective verbal and written communication skills

#LI-DNI

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.

About this role

Summary

Performs document processing, customer service, and record keeping for accounts.

Job title

Collection Account Processor 2

Experience level

entry level

Minimum experience

0+ years exp

Industry

financial services

Location requirements

Chennai, India; remote work not specified

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

Microsoft OfficeMS ExcelMS WordOutlookMS Teams

Preferred skills

product knowledgecustomer servicemulti-project managementproblem solvingcomputer navigationcommunication

Specializations

document processingcustomer accountsrecord keepingadministrative support
Locations

Structured locations inferred from the posting.

Chennai, Tamil Nadu, India

Work arrangement unknown City