Code7 Coordinator

Acquire BPO is an award-winning business process outsourcing provider, supporting some of the world’s largest brands with contact center and back-office services across Australia, the Dominican Republic, the Philippines, and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources.

Our employee value proposition, “Come for a career, stay for the fun,” underscores our commitment to a vibrant, inclusive, and engaging work environment.

Why Join the A-Team?

• Yearly Kick-Off Parties with major giveaways (like a car in 2023)
• Get recognized through our ‘Value Awards’
• Grow your career – we love to promote internally
• Do meaningful work and collaborate with the best
• 900+ promotions given each year
• 2,700+ leadership training courses

A Glimpse into Your New Role

As a Code 7 Coordinator, you will be responsible for sales administration and support to the onshore Sales Team. This includes handling sales data entry, report preparation, internal communications, and process coordination.

Your day could see you:

• Providing administrative support to the onshore Sales Team
• Handling sales data entry, including bookings, spot management, and sponsorships
• Preparing and distributing sales reports, including campaign and client tracking reports
• Managing internal emails and ensuring timely responses within set timeframes
• Processing availability requests through Excel, Avails Bridge, or Day 8
• Communicating effectively with offshore and wider sales teams when required
• Staying up to date with workflow and process changes
• Meeting and exceeding KPI goals for response times and task completion
• Archiving documents, reports, and correspondence for easy retrieval
• Coordinating and following up on sales team activities as needed

What You’ll Bring

• Intermediate proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Strong communication skills, both verbal and written
• Customer-focused mindset with the ability to understand client needs
• Ability to work effectively with both onshore and offshore teams
• High attention to detail and quality orientation
• Strong relationship-building skills with courteous and respectful interactions
• Excellent time management and ability to meet strict deadlines
• Self-motivated with the ability to set and manage priorities
• Previous customer service experience is essential
• Ability to work independently and within a team to achieve organizational goals

With a diverse global team working together, we proudly embrace and live by these shared values:

• Collaboration – Brilliant jerks can be brilliant elsewhere.
• Impact – Do, get it done, create impact.
• Passion – Be positive, bring passion and energy.
• Transparency – A transparent team can help each other.

What are you waiting for?

Join the A-Team and experience the A-Life!

Join the A-Team and experience the A-Life!