Cloud Application Operator

The Opportunity   

As part of PwC Applications team, you ensure stable, secure, and user-focused operation of business applications running on Azure Cloud in a modern, hybrid environment.  

You independently install, configure, and operate enterprise and legacy apps, automate tasks, and handle changes/releases per governance. You troubleshoot end-to-end, partner with Application Managers for performance and availability, and drive improvements through documentation and cross-team collaboration, all in fluent English. 

• You  install, configure, support, and ensure the efficient operation and maintenance of applications running on Azure. 

• You implement new features and upgrades for application and security. Plan and execute releases/changes; maintain environments and test setups. 

• You automate routine tasks, improve runbooks and deployment steps 

• You focus on stability, quality improvement, and problem management. 

• You provide technical support and troubleshoot issues with external experts. 

•  You actively and independently process incidents and requests. 

• You develop and maintain application and training documentation. 

•  You work closely with Application Managers and product teams to ensure stability, performance and availability. 

• You hold a Bachelor  degree in Computer Science 

• You have 4 years of experience in IT/Application Operation Management. 

• You have experience with Azure cloud computing services. 

• You have experience in the implementation, automating and optimization of processes and IT systems. 

•  You have strong problem-solving skills, enabling you to effectively investigate and resolve incidents. 

• Basic to intermediate Power Automate knowledge (flows, approvals, connectors) 

• You have effective verbal and written communication skills. 

• AZ-900 Azure Fundamental 

• AI-900 AI Fundamentals 

• MS-900  Microsoft 365 Fundamentals 

• PowerShell training 

• You are fluent (written and spoken) in English. 

• You have good verbal and written communication skills to explain technical concepts to non-technical stakeholders. 

• You have strong analytical and problem-solving skills with a proactive mindset. 

• You are curious, self-driven and motivated to learn/upskill across new technologies 

• You are a Team player comfortable collaborating across countries and cultures 

•  You are familiar with Azure DevOps or similar tools for CI/CD automation 

•  You are familiar or made  first experience with Power Platfor 

•  ITILv4/v5 Foundation - recommended