Clinic Receptionist - Bettendorf Health Plex - Full Time

IA_MMC Mercy Health Services - Iowa, Corp.

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MOQ - Bettendorf Health Plex Until 10/3/2026 0+ years exp First posted July 9, 2026 Last posted August 4, 2026
Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One!  

  

Join the MercyOne Family! We are looking to hire an Office Receptionist

As an Office Receptionist at MercyOne, you will be responsible for coordinating all patient activities including greeting patient/families, processing patient registrations in an efficient and courteous manner, obtaining accurate patient demographics and insurance information and obtaining all necessary consents. Serves as the initial point of contact for patients coming into the clinics. Ability to explain patient account charges, insurance verification and data entry for patient charges. Greets, instructs, directs and schedules all patients and visitors. Transfers incoming phone calls to appropriate clinic staff and physicians. Serves as a liaison between patient and medical support staff including organizing and coordinating request to Provider’s inbox and completing medical records request.

Position Title: Office Receptionist
Department: Orthopedic Care

Schedule: 

  • Full time (36 hours per week)

  

General Requirements 

  • Training Preferred: Effective communication skills, medical terminology

  • Special Training: Basic Life Support; Medical Office Procedures

  • Less than 1 year experience required

  

Education:   

  • High school graduation or equivalent

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!  

  

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

About this role

Summary

Manage patient interactions, data entry, insurance verification, and schedule appointments.

Job title

Office Receptionist

Experience level

less than 1 year

Minimum experience

0+ years exp

Industry

healthcare

Location requirements

MOQ - Bettendorf Health Plex, no remote work allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

effective communicationmedical terminologymedical office procedures

Preferred skills

Basic Life Support

Specializations

medical terminologypatient coordination
Locations

Structured locations inferred from the posting.

Unknown location

On-site