Clinic Assistant - Neurology

Vancouver Clinic is seeking a Clinic Assistant to join our Neuro department! Note that this is NOT a clinical position. This person will be performing clerical tasks. The successful candidate will have at least one year of work experience in a healthcare environment.

Schedule: Monday - Friday, 8am-5pm

Hiring Range: hourly compensation minimum is $18.16/hr, dependent on qualifications and professional experience. Base Medical, Dental, and Rx Insurance premium is 100% paid for by Vancouver Clinic for full-time employees.

Location: Columbia Tech Center, 501 SE 172nd Ave, Vancouver, WA 98684

In this role you will support the clinical team by performing administrative tasks (non-clinical) critical to providing excellent patient care. The Clinic Assistant assists with incoming calls, patient records and paperwork, supplies, referrals, and authorizations.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

• Supports team by scheduling appointments from phone calls and during checkouts and recalls.

• Assists in providing information for appealed insurance claims.

• Responsible for processing urgent referrals.

• Offering administrative support for prior authorizations related to prescriptions.

• Responds to requests from 3rd parties for further information, documentation, clarification (attorneys, claims managers, etc.). 

• Processes paperwork for FMLA, ADA, and Workers Compensation for patients.

• Answers incoming calls and is the primary contact to answer questions from the Patient Service Center.

• Maintains non-pharmaceutical supplies in rooms, orders these supplies as needed, and monitors non-pharmaceutical supply expiration dates.

EDUCATION AND EXPERIENCE: 

• High school diploma or equivalent required.

• Two years’ experience in a health care environment preferred.

• Epic EHR experience preferred.

Pay Range:

The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, along with an employer matching contribution up to 4%. Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE. Contact your Recruiter for full information.

Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. Applicants must be authorized to work for any employer in the U.S.  We are unable to sponsor or take over sponsorship of an employment visa at this time.

Vancouver Clinic is an alcohol and drug-free workplace.  Offers are contingent on successful completion of background screen and immunization requirements.