Client Service Specialist

Cra1009crwl.755fc3a5 077f 4395 Ad9a 01ffdc6dea89

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Shenzen Until 8/23/2026 First posted May 27, 2026 Last posted May 27, 2026
Job description
  • Responds to orders, general client inquiries, invoice questions and client complaints.
  • Resolves issues with orders, delivery dates or service.
  • Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.
  • Other duties as assigned

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About this role

Summary

Handle client inquiries, resolve complaints, process orders, and follow up on resolutions.

Job title

Client Service Specialist

Experience level

Industry

Location requirements

Shenzen, not specified remote work

Salary

Not specified

Management role

No

Skills & keywords

Required skills

None specified

Preferred skills

None specified

Specializations

None specified
Locations

Structured locations inferred from the posting.

Unknown location

Work arrangement unknown