Client Partnerships Manager - GBS

Description

About the Team
The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business. Our teams include Sales, Marketing, Operation, Account Managers, Agency and partnerships, and Marketing Science. GBS is a dynamic, entrepreneurial, and ambitious client group.

Responsibilities
Sales & Revenue Growth
- Own and achieve assigned sales targets, ensuring consistent growth across new and existing clients.
- Identify business opportunities and clients' needs to deliver tailored TikTok solutions that drive ROI.
- Develop and manage a pipeline of prospects, negotiating and closing high-impact deals.

Client Partnership & Consultation
- Act as a trusted advisor to clients by providing insights, recommendations, and guidance on TikTok marketing and commerce solutions.
- Conduct business reviews to optimize performance and strengthen long-term partnerships.

Cross-Functional Collaboration
- Work closely with TikTok Shop team to align on strategies that drive traffic, conversion, and GMV growth.
- Partner with internal XFN teams (marketing, product, operations, and data) to design scalable and impactful client strategies.
- Ensure seamless execution of campaigns, coordinating with account management and creative teams.

Market & Product Knowledge
- Stay updated on TikTok product innovations, commerce trends, and industry best practices.
- Share feedback from clients to internal teams to influence product development and go-to-market strategies.

Requirements

Minimum Qualifications
- Bachelor’s degree in Business, Marketing, Communications, or related field.
- 3+ years of experience in sales, client management, or business development.
- Proven track record of meeting or exceeding sales targets.
- Strong understanding of digital advertising or e-commerce ecosystem.
- Excellent communication, presentation, and negotiation skills.
- Ability to thrive in a fast-paced, cross-functional, and results-driven environment.
- High proficiency in both written and spoken English is required to communicate and correspond directly with multi-national partners

Preferred Qualifications
- Experience in digital media, e-commerce platforms, or social commerce.
- Familiarity with TikTok products and ecosystem, especially TikTok Shop.
- Strong analytical skills with ability to translate data into business insights.
- Established network of client or agency relationships in Thailand.
- Demonstrated ability to influence stakeholders and work collaboratively across teams.