Client Experience - Office Assistant
McGill University
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Hiring Unit:
Athletics & Recreation
Position Summary:
Under the direction of the immediate supervisor, the Client Experience - Office Assistant will be expected to provide general assistance and customer service support in the Client Experience office. Responsibilities will include information distribution, membership sales and general customer service inquiries.
Duties
Greet and welcome customers
Respond to in-person, telephone and email inquiries
Provide general information regarding Athletics and Recreation programs such as fitness courses, camps etc.
Process membership registrations, locker sales, rentals, sports camps registrations etc.
Evening and/or weekend shifts may be required depending on the schedule/availability.
Other Qualifying Skills and/or Abilities
Ability to learn new software
Customer service-oriented
Strong attention to detail
Bilingual (French and English) required
Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.
Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # 4 on a scale of 0-4.
For a definition of our language proficiency levels, please click here.
Minimum Education and Experience:
Hourly Salary:
Estimated Number of Work Hours per Week:
Position Start Date:
Position End Date:
Deadline to Apply:
This position is covered by the AMUSE collective agreement.
McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.hr@mcgill.ca.
Summary
Assist with customer inquiries, membership processing, and information distribution.
Job title
Client Experience - Office Assistant
Experience level
1 year related experience
Minimum experience
1+ years exp
Industry
education
Location requirements
On-site at Currie Gymnasium, no remote work allowed.
Salary
$0k+
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Unknown location