Client Engagement Manager

• Customer Acquisition

• Strong positioning of in the market as a thought leaders, solution driven organisation
• Build strong relationships with various stake holders at customer place, across IT, Business.
• Work closely with Practice to understand propositions which can be pitched to prospects/customers
• Understand market dynamics, to know where market is going and what competition/OEMs are doing.
• Working closely with OEMs and become their preferred partner.
• Ensure quarter on quarter achievement of targets (Order book, Revenue, GM)
• Team work
• Understanding Industry and technologies
• Coordinating with product team, marketing and support in BAH & other offices to ensure revenue and customer satisfaction goals are met.
• Build new business cases for software & IT Infrastructure solutions, based on identifying appropriate return on investment, defining strategy for a particular area of business and presenting recommendations for future approaches.
• Create new customers in BAH from Government, Banks & private sectors.
• Regular meeting with strategic customers and prospects.
• An account manager focuses on increasing brand awareness, bringing in new customers, and meeting quarterly targets.
• Manage product/service mix, pricing and margins according to agreed goals and quota
• Communicate with and leverage vendors and partners to develop business
• Present  at customer meetings, seminars, trainings, and webinars as required
• Maintain sales certifications as required for product vendors.
• Individual responsibility for new business, and are expected to self manage; however, you will be part of a growing team of people with the same job title.

Requirements

• People Management
• Business Domain Knowledge
• Relationship Management
• Desire to Achieve & excel
• Market Intelligence
• Commitment and focus,
• Software sales
• Consultative Selling
• Process Compliance & Improvement
• Sales Certification
• 6-8 years’ experience in IT industry; out of this min 4 years in IT sales
• MBA, BE, Diploma in Marketing/Sales