Client Account Manager

For over 20 years our ambition at AmeriCoat has always been to become the premier asphalt & concrete contractor and maintenance provider in Central Ohio through superior service, professionalism, and efficiency. AmeriCoat now services over 15,000 customers annually and continues to grow each year.

Our mission is to provide world class excellence in service, quality, and integrity.

We will be governed by deep ethical convictions and will act with purpose for the betterment of our employees, community, and country.

Responsible for driving sales by estimating projects, conferring with customers, meeting customers needs and expectations, conducting customer follow-up, and interfacing with production to bring sold projects to physical production.

Essential Duties and Responsibilities:
•Creates a daily plan balancing field work and office administration
•Keeps management informed of results and issues
•Performs follow-up with all customers
•Manages leads with accurate data entry
•Performs satellite imagery estimations of properties
•Performs on-site estimations of properties
•Meets with customers on-site
•Focuses sales efforts by gaining a firm understanding of a customers needs
•Communicate clearly and intelligently about our companies' products and processes
•Successfully and efficiently navigate estimate routes around greater central Ohio
•Aids in resolving customer complaints and repair issues
•Performs accurate entry of physical estimate either on-site or in office
•Helps to maintain cleanliness of sales vehicles
•Aids in marketing efforts for company
•Performs all needed tasks to meet sales goals
•Performs all other duties as assigned

Skills & Qualifications
Customer Service, Salesmanship, Goal Oriented, Closing Skills, Professionalism, Negotiation, Self-Confidence, Presentation Skills, Product & Service Knowledge, Passion for Selling

Competencies:

Oral Comprehension -The ability to listen to and understand information and ideas presented through spoken words and sentences.Business Knowledge -Makes sound investment decisions in accounts and understands the short and long term impact on the business metrics including revenue, margin, risk, etc.

Written Expression -The ability to communicate information and ideas in writing so others will understand.
Oral Expression -The ability to communicate information and ideas as well as ask questions in speaking so others will understand.

Mathematical Reasoning -The ability to choose the right mathematical methods or formulas to solve a problem

Organizing -Can marshal resources (people, funding, material, support) to get things done. Can orchestrate multiple activities at once to accomplish a goal. Uses resources effectively and efficiently. Arranges information and files in a useful manner.

Qualifications:
Education and/or Experience:
Bachelors Degree preferred
2 –3 years of outside sales experience preferred
Valid driver’s license is required

Computer Skills:
Experience with Microsoft Office products required

Physical Demands:
The physical demands described here are a representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand and walk. Constantly the employee is required to sit, talk, see, hear and listen. Occasionally the employee must lift, carry, push and pull. The employee must regularly lift and/or move up to 25 pounds.

All your information will be kept confidential according to EEO guidelines.