Claims Representative

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Dubuque, Iowa, US Until 8/22/2026 First posted June 24, 2025 Last posted November 4, 2025
Job description

Join our Claims Academy - we are building the next generation of expert Claims Adjusters!

Location: Dubuque, Iowa - in office

It's an exciting time at CBCS! We've been experiencing explosive growth, and as a result, we're adding a number of Claims Representatives to our team! No experience? No problem. At CBCS, you'll receive in-depth training, providing you with all the information and tools you'll need to succeed. From day one, you'll be surrounded by and learning from talented industry experts, dedicated trainers, mentors and colleagues all invested in your professional growth!

As a Claims Representative you will:

  • Analyze and process claims
  • Talk with injured employees, doctors, CEO's, and attorneys from all across the U.S.
  • Engage private investigators if fraud is suspected
  • Advise clients and negotiate settlements on their behalf
  • Actively manage litigation

This position will never leave you bored. No two claims are the same so you'll be constantly learning new things and meeting new people.

The ideal candidate will have a Bachelor's degree and prior experience in an office or customer service setting, a competitive spirit, and thrive in a fast-paced professional business environment.

Pay & Benefits

  • Salary
  • Most Benefits start Day 1
  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/ Defined Contribution (1-year waiting period)
  • PTO/ Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/ Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/ Accidental Death Insurance

About Cottingham & Butler Claims Services

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. 

Want to learn more? Follow us on www.CBCSclaims.com | LinkedIn

About this role

Summary

Analyze and process claims, negotiate settlements, and manage litigation.

Job title

Claims Representative

Experience level

entry level

Industry

insurance

Location requirements

In-office position located in Dubuque, Iowa; no remote work.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

Bachelor's degreeoffice experiencecustomer service

Preferred skills

None specified

Specializations

claimsnegotiationcustomer servicelitigation
Locations

Structured locations inferred from the posting.

Dubuque, IA, USA

On-site City