Claims Operations Assistant

Core Specialty Insurance Services, Inc.

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WA Vancouver Until 10/3/2026 First posted August 4, 2026 Last posted August 4, 2026
Job description

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Multi-state commercial insurance carrier is seeking a Claims Operations Assistant for a position based in their Vancouver, WA office. This is an entry-level position which will provide administrative support to the Claims Technicians and office management.

Key Accountabilities/Deliverables:

  • Answers multi-line phone system

  • Takes messages and distributes them efficiently and appropriately

  • Clarifies and answers customer requests for information.

  • Explains the claim reporting process to customers.

  • Documents loss reports

  • Enters data pursuant to claim reports

  • Organizes claim files

  • Processes payments

  • Provides additional general administrative assistance to claims technicians, as well as senior staff members



Technical Knowledge and Understanding:

  • Proficient data entry skills, including Microsoft Word, Excel, and Outlook

  • Prior claims experience is helpful



Experience:

  • High School diploma is required, some college preferred

  • Excellent verbal and written communication skills

  • Detail-oriented with the ability to work in a team environment and be flexible to daily changing needs and job duties

  • Strong interpersonal and customer service skills

  • Strong organizational and multi-tasking abilities 

  • Effective time management

  • Ability to learn database applications related to claims services

  • Bilingual English/Spanish candidates preferred





The expected pay range for the role is $42,000 - $45,000.  The specific offer will depend on an applicant’s skills and experiences.   The disclosed pay range estimate may also be adjusted for the applicable geographic differential for the location in which the position is filled.



Applicants must be authorized to work for any employer in the U.S.  We are unable to sponsor or take over work authorization sponsorship now or in the future for this position. 




#LI-Onsite

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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement.  We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program

About this role

Summary

Provide administrative support for claims processing and customer service in insurance company.

Job title

Claims Operations Assistant

Experience level

entry level

Industry

insurance

Location requirements

Vancouver, WA on-site, no remote work allowed

Salary

$42k–$45k

Management role

No

Skills & keywords

Required skills

data entrycommunicationorganizationtime management

Preferred skills

bilingual English/Spanishclaims experience

Specializations

claims processingcustomer servicedata entryadministration
Locations

Structured locations inferred from the posting.

Vancouver, WA, USA

On-site City